If you’ve ever needed any type of repair for your vehicle, it can be hard to know where to turn. It’s not as easy as just opening up a page in the phone book any longer because there are just too many choices out there to choose from. One of the best options out there is to put your trust in Cassels Garage. Not only have they been in business since 1966, but they have built a great reputation being an automotive specialist and repair shop to trust.
At Cassels Garage we are always trying to stay up to date on ways to make shopping with us easier. So, if you take a quick look at our main page, you might just see some new additions to our page. We are so excited to now offer our customers a quick and easy way to sign up for myCARFAX! Now you may be thinking: “What in the world is myCARFAX?” Well, in short, it offers customers the best way to stay up to date on their vehicle and the services it might need now or in the future. We thought it might be beneficial to answer some of the common questions about this new addition to our website. Read below to find out more.
Now that Labor Day has passed, we are unofficially in the fall season, even though it still feels very much summer here in Brevard County. To most of us, Labor Day is a just holiday that gives us a three-day weekend, with a much-needed break from work or school. We take advantage of this free day and usually plan trips or fun activities that we don’t normally have time to do. Despite celebrating it every year, not everyone knows the history and meaning behind Labor Day.
Innovators in the field of public health and safety often struggle to overcome stubbornness when they publish their findings. The Austrian surgeon who first discovered that unwashed surgeons were killing their patients with infection rather than healing them with their surgical skill was mostly ignored when he proposed hand-washing protocols for hospital staff. Likewise, the London researcher who discovered the connection between cholera outbreaks and sewage in the drinking water was also ignored at first.
In the middle of the last century, tinkering with the family automobile in the garage or under a shady tree was a routinely wholesome father and son activity. This was a common sight fifty years ago, but it seems rare today. Part of the reason is that sons had not developed addictions to video games yet, but another reason is that vehicle engines are more complicated now. This new reality can be frustrating to handy do-it-yourselfers who enjoy tinkering with their own equipment, but when you factor in the opportunity costs of other ways you could be spending your time and energy, fewer vehicle owners are finding it practical to do their own repairs.
Have you ever struggled to find a mechanic in the West Melbourne, FL area and wondered if there was a company you could wholeheartedly trust? How can you be sure your mechanic is qualified to handle the job? One way to go about choosing a mechanic is to make sure they are accredited by the Better Business Bureau. This ensures that your choice is being upheld to rigorous standards and can be trusted. At Cassels Garage, we have been a member of the BBB since 2008. We know how important your vehicle is to your family. We also know that you have a variety of businesses to choose from when it comes to car care and maintenance and appreciate your trust. Have you ever wondered why accreditation with the BBB makes a difference? See below to find out.
It is difficult for modern consumers to imagine the perilous marketplace of our world just a little over one hundred years ago. The standard of the day was caveat emptor, or “let the buyer beware.” Consumer protection was one of the 3 C’s of Teddy Roosevelt’s domestic program (along with conservation and control of corporations). When Roosevelt took office, American consumers needed protection. The Jungle by Upton Sinclair described the meat-packing industry in disgusting detail. Hucksters peddled patent medicines purported to cure almost everything that were in fact mostly alcohol and often included opiates. By the time Roosevelt left office in 1909, Congress had passed the Meat Inspection Act and the Pure Food and Drug Act.
The Better Business Bureau was founded in 1912 as a non-profit organization focused on advancing marketplace trust through consumer protection and industry self-regulation. Today the BBB collects and publishes free reviews of over four million businesses. Approximately 400,000 local businesses in North America support the BBB by paying a fee, and in return they are allowed to use the trademarked BBB logo in their advertising. In addition to providing information to consumers, the Better Business Bureau also serves as an intermediary between businesses and their customers when disputes arise. In recent years, the BBB has been able to successfully mediate around three-fourths of the disputes submitted to them.
The Better Business Bureau gives a business rating using the A-F scale like a classroom. The ratings are based on thirteen factors, such as customer complaints and reviews; the size, type and history of the business; and government actions. A point system is used, and the highest possible rating is A+, a score of 97 or higher.
In Brevard Country, Florida, Cassels Garage is an accredited member of the Better Business Bureau. We have earned a rating of A+ from the BBB. At Cassels Garage in West Melbourne, we are ready to help keep your cars in good working condition. We are a family-owned shop well equipped to provide routine maintenance or do major repairs on your car. We have been serving Brevard County since 1966.
A few years ago I saw a funny sign at the garage where my father-in-law had his vehicles serviced. The sign offered a sliding scale of labor rates. There was a significant upcharge if you wanted to stay and watch the mechanic work, a higher charge if you talked to him while he worked, and the highest rate if you tried to fix it yourself before bringing it in. Last week I heard a story from a friend who lived through a true story that illustrates the wisdom of that funny sign.
A friend noticed that his tail light was out, and told his wife that it should be no problem for him to replace the bulb himself. His wife replied, “You don’t know my husband very well.” My friend isn’t a handy guy but assumed that replacing a tail light might be easy for a guy who worked at an auto parts store. So rather than taking his car to the mechanic, he went to the auto parts store and asked the clerk to sell him a bulb and change it for him. He paid less than $5.00 for the replacement bulb, and silently congratulated himself for his cleverness. It was easy enough for the clerk to replace the bulb, but the tail light still did not work.
The clerk had all manner of guesses as to why the tail light still was not working. He was, however, reluctant to handle the job for my friend and what should have taken only a few minutes if handled by a professional turned into a pricey fix at in the end. Moral of the story: leave the job to those who are trained and equipped to handle the challenge. My friend caused more damage and created additional expense because he was stubborn and did not want to take his vehicle to a professional.
Here at Cassles, we see stories like this all the time. Many fancy themselves do-it-yourselfers but end up causing extensive damage because they simply don’t know how to make a handle the fix. When in doubt, give us a call. We won’t scoff at what you perceive as a “small job” because we know how important every part of your vehicle is.
At Cassels Garage in West Melbourne, we are ready to help keep your cars in good working condition. We are a family-owned shop well equipped to provide routine maintenance or do major repairs on your car. We have been serving Brevard County since 1966.
Here is a recommendation for all of you who find yourselves making the same road trip over and over for years: Vary your route, and see more of the world. In 1982, William Least Heat Moon published a travelogue titled Blue Highways in which he encouraged road trippers to get off of the interstate highways and literally take the roads less traveled.
My wife and I moved eight hours away from her parents and her extended family over twenty years ago. Since then we have made over fifty road trips back and forth to visit our family. For way too long, we stuck to the same route, the fastest one we could find. However, several years ago we embraced a dramatic change in our attitudes toward these trips. We decided that the vacation could start once we pulled out of our driveway rather than when we arrived at our destination.
At first, we took small steps toward enjoying the journey on the way to the destination. We started by taking time to enjoy a nice meal at a restaurant with a server rather than just grabbing the fastest food we could find. We found that routine to be a nice break in the trip that did not add too much time to the trip.
About five years ago, we took our explorations a step farther. We determined to “add to our collection” at least one new place every time we made the trip to see family. Usually our destinations are within an hour of the interstate, and we will spend anywhere from one to three hours exploring before we get back on the road to our ultimate destination. Sometimes we will just pick a new town and walk through downtown looking for an interesting restaurant. We have also taken trolley tours and toured forts on these side trips.
One of the grand things about having family so far away has been our ability to create memories along the way. We have discovered incredibly unique places all by taking a chance and getting off the road. One memory none of us ever wants to deal with is a breakdown on the side of a country road. The vehicle you take on your road trips undoubtedly plays a role in the kinds of experiences you will have along the way to your destination. It is always wise to make sure your car is ready to handle the journey.
At Cassels Garage in West Melbourne, we will be glad to give your vehicle a checkup before your next road trip. We are a family-owned shop well equipped to provide routine maintenance or do major repairs on your car. We have been serving Brevard County since 1966.
If you are responsible for a fleet of automobiles or trucks, there are many variables to consider as you discharge your duties. What kind of vehicles? Are they sedans or heavy duty trucks? How many vehicles? Some fleet maintenance providers are very attentive if you have a large fleet, but not so much if your fleet is smaller. One of the most important decisions you have to make is who will take care of your vehicles?
Fleet maintenance requires a proactive consideration of preventative maintenance. Everyone knows that prevention is less costly than repair, and it’s also much less inconvenient. The rewards and benefits of prevention versus repair are multiplied if you are responsible for more than a few vehicles. Proper fleet maintenance can save your company thousands of dollars every year.
Consider the hassle that results from surprise breakdowns. Not only is your driver thwarted in his profitable endeavors, but other valuable employees are diverted from more profitable pursuits to addressing the vehicle crisis at hand. Many hours and much money is wasted by vehicle breakdowns.
Regularly scheduled fleet maintenance offers many benefits to your company. From a risk management perspective, well maintained vehicles are less likely to increase your company’s liability from costly accidents. Any breakdown diverts members of your team from more profitable pursuits, so prevention is much wiser than repair. A regular maintenance schedule helps with cash flow because you can budget the costs of vehicle upkeep over the course of the year rather than enduring big fluctuations in repair expenses. Repairs and upkeep are streamlined and simplified if you address them systematically across your fleet according to a regular schedule. Finally, peace of mind for your drivers is dramatically increased if they are confident that the vehicles they are driving are in good shape because of regular, routine maintenance.
In West Melbourne, Florida, Cassels Garage is a family-owned shop that has been serving Brevard County since 1966. Cassels offers an unmatched level of customer care and personal attention. We are ready to help with maintaining your fleet of any size or any style vehicle. Let us help you keep your vehicle upkeep expenses manageable and predictable.